What People Say ?

We really appreciate and satisfied with your overall services

 Dear Ms Yen Ha,

Truly sorry for the delay in replying your email as I was a bit busy settling few office matters. Thank you for your gratitude email. We really appreciate and satisfied with your overall services. We are also thank you for your kind attention, support and assistance to our tour group last weekend. As for the comment, the details are as follows:

1.      Transportation & Driver: Excellent

2.      Tour Guide: Excellent (Note: We want the same tour guide for the next trip)

3.      Hotel: Excellent (Note: It is preferable if the hotel has a swimming pool as it can be side activity apart from activity as in the itinerary)

4.      Food: Excellent (Note: For the next trip maybe can have more variety of food; Malay, Vietnam local food etc because some of clients also want to taste the local food)

5.      Itinerary: Excellent (Note: It’s good that the activities are flexible so that it can meet with the group needs)

Thank you and Have a Good Day !

Best Regards,

Sarah Zainal

We enjoy everything.

Dear Ms Hiep,

We enjoy everything.
We all are fine here and all of us already back to work.
Herewith I attached some photos of our group, mostly during at Sapa.
See you soon and have a nice day.
 
Best regards,
Ahwan Rahmat.

Thanks for the wonderful tour, my wife and I are very happy with your arrangement.

Hi Ms. Hair Yen,
Thanks for the wonderful tour, my wife and I are very happy with your arrangement.  We left Hue yesterday and are now in Hoi An.  We will be back to Ha Noi on 10/3/14.  I will see how our schedule is in Ha Noi and may contact you for one-day tour of the nearby places.
 
Best regards,
David

we feels fully satisfied with the service provided

Hi Good Day Ms Yen Ha,
 
Sorry for the late reply. :) We have nothing much to say as we feels fully satisfied with the service provided especially when it comes to Mr Nam as our tour guide. We found that he is very knowledgeable, responsible, caring and trying on his best to make us fully satisfied with our trip.

Once again, hope to meet your team again and wish your organization will have better achievement in future. :)
Regards,

Ms Suhada

We have enjoyable trip to Vietnam

We have enjoyable trip to Vietnam. Very helpful tourist guide, he take care of us as a father to a son. We need more day to cover all the Hochiminh city. Thanks

thanks for ur great services.

Hai....
sorry for really late respond.
firstly thanks for ur great services.

1.hotel
the hotel is nice and suit with what we had being expected.
the idea for placing the entire family in one floor is good as it ease the family to connect to each other.
 
2.transportation is fine and comfortable.

3. tourguide: he's english can be understand and fluent. very informative.

4.meals: all the meals provided is really nice and can suit with our taste buds. u can also provide the muslim with seafood meal if they didn't enjoy the indian food. the seafood must not contain anything relating pork and alcoholic drinks.

5. u can suggest the muslim to pray at the survenirs shop that we stopped on the back from the halong bay. i had notice that they got a prayer room for the muslim so they can perform their prayer there.

6. u should consider an option to the elderly if the had limited ability for walking in a long distance like we had during our first dinner. my aunt has backbone problem so it's not so convenient for her to have that kind of long walking distance. i also did not aware about it after she told me during our walking.perhaps u can ask your next customer first about their health and condition that u should be aware.

so that's all from me.