What People Say ?

We would certainly recommend to other people

Dear Hai Yen,

Sorry for overlooking your earlier e-mail. I thought as I have given my comment on the form given to Mr.Thanh,
it would suffice. Frankly, I dont have any adverse comment about the trip as every one of us enjoyed the trip,
accommodation,meals, sight seeing, boat ride and of course shopping! Our tour guide,
Mr Thanh is very entertaining and experienced and always obliging to any requests. We would certainly recommend to other people to book through Muslimtravelvietnam.

Rgds,
Majid


FullName: Mr Majid Mohamad
Comment: Assalam. I wish to en quire whether we can book for 5 days and 4 nights. We wish to cover HCM City, CuChi and Mekong River (similar to your 4D/3N package) but the 4th day we want to just stay in HCM shopping. This means for the 4th day, we just book the hotel. You will send us to HCM airport on the 5th day. My team will consist of 10 adults and we intend to arrive HCM on Monday 10 December, 2012.
Would appreciate your response.
Thank you
Date: 11/13/2012 6:01:22 AM

My family enjoyed the whole trip

Hi, My family enjoyed the whole trip
1) Guide
Our guide Mr Dao was the best tour guides we ever had and he had a very deep knowledge of what he's tasked to do and also about the places we visited especially the Chu Chi Tunnels and he's also helpful in every way. Like for eg: We had a couple of shirt to be made on day one and there was a mix up in the delivery due to hotel room change as we checked out on day 2 and checked in back on day 3 so our guide went down back to the shop to collect it from us on day 4. He was also the person who was punctual(On time) this makes us confident on him. He's also friendly to chat with also.
2) Cruise and Cars
The transportation were clean and comfortable and was ready to use at any point of time. Our driver was also on time
3) Accomodation
The hotel was ok in Ho Chi Minh a strategic location for shopping and walking around
The hotel in Vung Tau was ok but its abit too sceluded and also quite far from the main beaches.
4) Meals
The meals was fine and nice. The only downfall was hotel breakfast the food choice was limited for halal meals. I don't see a variety we can eat.
Overall the whole package was ok and exceeds beyond our expectations for a family trip.
Thanks
Misran Bin Baija (Singapore)


Hi I'm Mr Misran B. Baija,
I would like to enquire on these two packages you're offering on your website :https://muslimtravelvietnam.com/default.aspx.
1) Muslim Discover Ho Chi Minh City CuChi Mekong 4 days / 3 nights &
2) Sai Gon- Vung Tau Muslim Beach 5 days / 4 nights.
I'm from Singapore and planning to have a family trip of 5 person to Vietnam in December. I would like to enquire:
1) The total package for each of the trip i mentioned above?
2) The flight ticket? (Do we purchase our-self or your agency handle)
3) If your agency is handling the flight ticket* What airline will we be using? Can we select our own airline?
(Reason: We don't plan on using Lion Air as our airline choice)
4) How are we going to receive our E-Ticket/Flight ticket?
5) Which hotel will we be staying?
6) How do we settle the payments?
7) How we check our confirmation?
8) If my family is agreeable to one of your packages (as we plan to pick one), what is the timeframe to confirm and book the package to the actual trip?
Our planned departure is on 15 December 2012 or 17 December 2012.
Please get back to us soon.
Thanks

Your service is excellent.

Im good thank you. yes your service is excellent. Bella is such a good travel agent tourguide. She is a well dedicated tour guide despite she is unwell that day. She is an asset for your company. Please give her the best recognition for her best work done.
overall we are very happy with the service, perhaps to further enhance the service, you can provide tourist with alternative places to go as a replacement if some places we not able to visit on that day because of major event as that day we not able to enter the catheral and post office due to some event taken place on sunday 16 dec.
other than that, everything else is very good :)

FullName: eillyana wierdhayu bte samsudin
Email: [email protected]
Comment: Hi,I would like to enquire how much you charge for 1 day city tour for ho chi minh? and how much u charge for 1/2 day city tour ho chi minh? any 1 day tour to mekong river? i intend to book for 14 dec(half day city tour) and 15 dec (1 day mekong river tour) for 3 pax
Date: 12/7/2012 6:35:22 PM

Very punctual. Very patience. Very helpful.

Dear Ms Hai Yen,

Thank you for making this Vietnam trip a wonderful and memorable holiday
for my family. All your advices and links are very helpful to prepare
myself as a first timer to Vietnam. The itinerary prepared is according
to my preference. Only during Mekong River cruise my wife did not follow
and stayed in the hotel for safety reason due to leg injury.

Guide - Mr Thai : 5 points out of 5
Very punctual. Very patience. Very helpful. Very informative about the
places that we visited. Good spoken English.
Mr Thai arrived on time to pick us up for visiting in the morning and to
bring us for dinner.
As I had informed earlier that my wife suffered leg injury and she has
been on wheel chair most of the time. Mr Thai was there to assist us
while crossing the road and also helped to push from one point to
another. He helped a lot pushing around especially at Chu Chi tunnel.
The ground there was not even and pushing the wheel chair at times can
be quite difficult.
I appreciate the assistance that Mr Thai had provided to my family
throughout the trip.

Driver - 5 points out of 5
Very punctual. Very helpful. Drive safely.
The driver helped to carry up and down the wheel chair from the mini
bus. He drove in a very safe manner. We reached each destination without
any incident.

Mini Bus - 5 points out of 5
Very comfortable. Air Con was good.

Cruise - 5 points out of 5
Local guide very helpful. Very informative about the places we visited.
Good spoken English.
She will advise me on how much to tip as I was not aware that there are
tips to be given for the folk singer, sampan ride and boat man.
I was also happy that the boat we took was for my family only. Also life
vest is available.
However, I did not see the floating market.

Meals
Halal Saigon - 5 points out of 5
Saigon Seri Penang - 5 points out of 5
Bach Tung Vien Restaurant - 5 points out of 5
Lion City Singaporean Dining - 4 points out of 5 (singapore style, I can
get it anytime here. But the curry is good)
VN Halal - 3 points out of 5 (too much vegetable dishes)

Hotel - Asian Ruby 4 (booked by myself)
4 points out of 5 (not handicap friendly. My wife got to hop to the
lobby. If she has no problem this hotel is good. Breakfast is not so
good. I require halal food so I will just eat bread, cakes and drinks.
Good near to Ben Thanh Market. I walk there in the morning and night)

I will definitely recommend Muslim Travel Vietnam to my family members
and friends is they intend to visit Vietnam for their holiday.

Thank you and best regard.
Mr Noor Baid


From: Noor Baid
Sent: Sunday, September 30, 2012 7:53 AM
To: [email protected]
Subject: vietnam muslim tour

Dear Sir/Madam,
I will be travelling to Vietnam from 17 Dec to 20 Dec (4D3N) and would
like to enquire on the Muslim Tour Package (Land Only) in Ho Chi Minh.
Total pax travelling will be 6 pax (5 adult and 1 child). Could you
provide me the best quotation for the travel itinerary. Looking forward
for your favourable reply. Thank you.
Regards,
Mr Noor Baid

Your professionalism has made our trip an enjoyable one!

Dear Hai Yen,

First I would like to apologise for the late reply. I was busy with work after coming back from the trip.
I would like to thank you for planning this wonderful trip. We enjoyed our holiday in Hanoi very much.
The hotel is fantastic! The rooms are spacious and clean. The staff are exceptionally friendly and helpful.
Meals provided were good and the resturants we went were clean.
The time schedule for places of interest/programs was well-planned. This was something we were looking for; a relaxing trip!
The tour guide, Mr Truong is very friendly and knowledgeable. He attended to our requests all times!
Visting cave is not enjoyable as the place was swamped with tourists. Peak season I guessed. However I enjoyed cruising around Halong Bay as it was very relaxing. The junk is good and comfortable.
Just a minor flaw during the trip. There was no row number written /printed on our Water puppet show’s tickets. As a result, 7 of us were standing in front of all the audience for about 10 to 15 minutes, waiting for the usher to check with the ticket sales office. It was very embarrassing!
Neverthless, my group are happy with the holiday. Your professionalism has made our trip an enjoyable one!

Once again thank you vm.
Cheers,
Sharon


Gender: Miss
FullName: Sharon Tan
Arrival date: Nov 8 2012
Number of person: 7
Child under 12 year old: 0
Length of trip: 6 days
Hotel: 3 Star- favourite hotels:Please recommand
Vietnam: Hanoi,Halong bay,Hai Phong - Cat Ba,Mai Chau
Comment: We will arrive at Hanoi airport on 8 Nov at 1pm. We would like to cover the places below the following few days. 2 days/1 night in Halong Bay. Indochina Sail or Bhaya Crusie or equivalent. To stay overnight near the Bay. No overnight on cruise. 1 night in Cat Ba Island - National Park Day trip to Mai Chau
Date: 7/16/2012 2:24:37 PM

Thank you and wish you a merry Christmas and happy new year

Dear Hai Yen,
Thank you very much for arranging everything for this trip. You looked into every detail and provided the best of service to us during the trip. The services provided by the hotels and tour guides in Hanoi and sapa were also very satisfying. Thank you and wish you a merry Christmas and happy new year.

Sent from my iPhone

FullName: Hwee Gek
Comment: We are a family of 5 Adults . Please advise how much is the fees for Best of North
Date: 8/29/2012 8:33:29 AM